Statistical Reports

Introduction

Statistical reports add-on helps you take control of your business by providing easy access to critical management information. This summary data, that otherwise is difficult to compile, shows performance of your business in all aspects that are tracked on the system:

• Customer base information
• Performance
• Sales
• Any type of management data

The flexibility provided by this module becomes particularly valuable when you add more custom fields to your database, which are not included into standard statistical reports.

The reports can be exported to other programs for further analysis or presentation to the management.

The Statistical Reports function allows you to easily obtain the management information that previously took hours to compile, like:

• How many leads did we get last month? Last week? Yesterday?
• Where did they come from? What is their current status?
• What is their demographics and geographical distribution?

Some of these questions are answered by the standard management reports supplied with the program. But, of course, you would have questions similar to these, specific to your business.

Instead of calculating your numbers in a spreadsheet, or by counting the number of records that meet different criteria, you can now construct a statistical report that will instruct Simply Contacts Database to calculate the number of records, filtered by a flexible criteria, and group them together based on your nominated fields.

And, as you construct your reports, they are automatically added to the main menu, so you can run them every morning, when you come to work or even every hour, if you so wish.

Not only can you calculate the distribution of number of contacts by any group of parameters, you can just as easily compute performance information:

• How many calls did this or that staff member handled?
• What was the outcome of those calls?
• What are the trends in your business?
• What type of customers is more interested to talk to you?
• How is the future workload ("TO DO" items) distributed between the staff?

Sales Information
(providing the sales tracking add-on installed)

• How many sales did we make in a specific period and what was their dollar value
• Which products are our best and worst sellers
• Which segment of our customer base has a higher propensity to buy a particular product
• Seasonal trends

When you add a new field to your sales record, such as shipping costs, this fields also becomes available for querying.

• Easily construct reports by answering three simple questions:
• What parameters do we want to see?
• How the records should be filtered?
• To what level should the data be aggregated?
• You are not limited by what you can include in your management reports. Any piece of data that is in the system can be interrogated.
• As you install various add-ons, more and more data will become available for you to query.
• Statistical Reports easily correlate this data and provide a simple interface to query it.

Add Statistical Reports add-on to my system