Biz-Tech customer database software

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Strengthen Ties with Your Clients

  • Are you a Business Advisor helping your Clients improve sales, marketing or customer relationship?
  • Do you work with Small-Medium Businesses?
  • Do you want to strengthen relationships with your Clients?

You probaly told your clients time and time again that they need to start tracking their customers and jobs on the database. To give them a good advice, you need to analyze their data, see where is the bottleneck in their customer management, service delivery, marketing. But all the jobs are recorded on pieces of paper and the most you can get is the orders and customer lists from their accounting system. Where these customers come from is not known. How much value each customer brings to the business can only be found with complex data manipulation which you don't have the time for. What is the duration of the sales cycle? How frequently do the customers buy? What is the attrition rate? And the list goes on ...

Or perhaps you offer a training course. It may include a complete marketing plan, sample letters and scripts and even benchmark conversion rates. But if you don't include a database program that helps implementing your advice, you make it that much harder for people to follow your recommendation.

To give effective advice, you need a customer database system. To implement your advice, your client needs a customer database system. Without a computer program, a business system is not complete.

Can you recommend a cost-efficient solution for your client that will meet both their operational needs and your requirements for managemement-level data? Tailored to your client's business but without the costs and risks of custom software development? Can you enhance your reputation in the process?

 

This is Where We Can Help.

We have the technology and the wherewithal to help you turn this situation around, get the client what they want and make money for yourself. What's more - this won't cost you a cent.

Our technology is Simply Contacts Database - a flexible database program that can be tailored to the needs of various businesses. Without programming, you can configure the system to do anything from a simple customer list to a full order management system, from a mailing list to a fully functional marketing database, from an address book to a CRM. The variety is huge; we just need someone who understands the client business, on one hand, and our software, on the other.

This is where you come into picture. As a consultant to your client, you already know their needs and wants, are in regular contact with them, so it won't be difficult for you to customize our software for their business. And you can charge them for the value you add.

Let's consider a short example. John's Realty is under pressure to get more quality leads. You suggest that they starts talking to the prospective sellers earlier, developing and nurturing their leads. To implement this strategy, the company needs a customized database program. Now, industry-specific packages cost upwards of $500, and don't entirely accommodate your requirements. A customized program in Access will cost even more, and requires a programmer for any change you make.

Simply Contacts Database (Standard Edition) costs $139 but requires some customization which you can perform yourself. Why not customize it and sell to the client for $400, pocketing the difference? If you know how the company operates and understand the software, you can do it quite quickly. It is still a great value for money for your client. And, most important of all, this is a real solution to a real problem coming from you, the consultant.

Why can't John the Realtor from our example download a trial version and customize it himself? He can, but he would rather have you do it for him:

  • as a consultant, you have a better understanding of systems and processes than the business owner
  • you would be already familiar with the software and confident it can accomplish the task
  • he has more faith in you, his consultant, than in a software vendor from the Web

Why, of all database programs available on the market, should you pick Simply Contacts Database as your technology of choice?

"Considerable research went into investigating the most appropriate contact software for this company and Simply Contacts Database shone out far above the competition. The modularity of this software allows for exactly the right combination of features, to suit each Company's needs - customizing it is a breeze and the price - represents amazing value."

Judi Hope, SIA Consulting, Canada

We see four reasons:

  • Our software is very, very flexible. You want to acquire knowledge that you will be able to re-use over and over again, generating additional income for little or no time investment. Our software delivers just that. Whether the database stores a hundred or a hundred thousand records, includes a bare-bone functionality or a fully integrated CRM and marketing system, it has the same look-and-feel, operates on the same principles and utilizes the same technology.
     
  • It is really easy to customize. Most programs nowadays consist of the main software and add-on modules. To install add-ons, you need to install the main program and then the add-ons. How much work is that? and you can't trial them, either. With SCD, you simply select the modules you want and this website calculates the price and generates a customized installation program. Could it be any easier?
    With most customizable software, you need to change the layout of screens to accommodate the new fields you just added. Not with Simply Contacts Database. You simply enter your fields into the system and all the screens and reports are automatically adjusted.
     
  • It gives you the management data necessary to advise the business owners. With flexible filters, various statistical reports and even a simple ad-hoc report generator, it gives you all the data you need for all kinds of analyzes. And you can inspect this data in various ways - calculate customer value, conversion rates, filter customers by number of sales transactions and so on - without having a programmer on stand-by.
     
  • And the last, but not the least - we want to work with you. Not every software company wants to enlist business advisors as their value-adding resellers. Most of those who do have already established brands and distribution networks and really busy help lines and development teams. We don't sit idle either, but as a new player on the market, we are motivated to give you the most important thing any VAR would want from their vendor:

 

Excellent Support

  • We help you set up and tailor the system for your clients.
  • We develop custom versions for your clients - with your help.
  • We fix problems quickly. Most issues are resolved within one business day, although some may take longer.
  • We invest in our support service.

Problems could happen with any software program, especially a customized one. They could occur because of an old version of the operating system, different version of office software and simply because the system is not used correctly. The last thing you would want is have your customized system installed on the client computer and not working for some obscure reason. How can a vendor located many miles away assist in solving the problem? We have invested time and money to ensure we can always help:

  • Our software maintains log files. In many cases, sending us a log file is enough to diagnoze the problem.
  • We can have developed original technology that allows us to patch the software remotely.
  • Finally, we purchased the system that allows the user connect to our support machine and show us precisely what happens on his or her screen. Rather than wasting time on explanations, the users simply show us where the probem is and we fix it on the spot.

 

Other Benefits

If we successfully work together on a number of projects, you will also enjoy:

  • Commission. We will pay 20% commission on your second and subsequent sales.
  • Direct communication with developer. We will take an extra step, such as developing customized modules, to make you successful.
  • Business referrals. We often get asked about distributors in various areas and would be happy to refer business to you, link to your site etc.

If all of the above makes sense to you, there is just one thing left:

 

Join Us

Joining our Value-Adding Reseller Program is easy. There are no fees to pay and no sales goals to meet. All you need to do is register and familiarize yourself with our system and be ready to apply it on behalf of your clients, earning money for yourself. We, on the other hand, will do everything to facilitate that.

Please fill in the form below (fields with bold captions are mandatory) to register and start receiving help:

First name:
Last Name:
Business name:
email:
Phone number:  - please include country code
Web site:
Country:
Any comments or requirements you may have:

 
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